Course blog for American University PERF-570, Fall 2014
I read this article about a eclectic violin-violin-bass trio, Time for Three, being refused to allow the double bass as luggage when taking US Airways. In fact, it was not the first time they have been refused to carry their musical instruments with them. Last time, a captain of the same flight company didn’t allow them to carry their violins into the cabin, and this time, they refused to pack their double bass as luggage, which made those traveling musicians stunned.
According to the FAA regulations, “carriers shall permit a passenger to carry a violin, guitar, or other musical instrument in the aircraft cabin.” So at the first refusal, US airway actually violate the FAA rules. And there has been long accepted practice that double basses have to be packed to go in the luggage compartment, but US Airway this time refused bass as checked baggage even though the plane seemed to be large enough to accommodate the instrument. The US Airway owes explanations to those musicians.
I don’t know why staff (a captain and a shift manager) in US Airways made those decisions. Don’t airway companies always praise themselves as customer-centered? And what they could do to attract those musicians, most of whom prefer another company now?
The delay of arrival affects not only affects musicians’ career but also arts organizations who invited them to perform. If you work in the organization, what will you do if the artists trapped during the traveling?